Training Specialist

Farris is a high performance law firm with a diverse client base ranging from individuals to some of the largest public institutions and private corporations in British Columbia. We balance a strong regional and national presence with an expanding international practice that includes US, European and Asia-Pacific based clients. With offices in Vancouver and Victoria BC, we offer a full range of legal services.

More than just a leading law firm, we are committed to the communities where we live and work. Our environment fosters multiple paths to success, independence and leadership. Our walls display our rich history—reminding us of why we try harder and why we consistently pursue excellence in the legal profession.

General Accountability
Reporting directly to the Director, HR, the Training Specialist is responsible for the training of all software applications within the firm.  The incumbent also works closely with and takes direction from the Director, IT to support and recommend changes to existing systems.

Primary Responsibilities

• Develop, design and implement training programs for all firm personnel, in consultation with Director, HR, Director, IT and other functional leaders.
• Anticipate and determine the training needs for effective utilization of all software applications
• Assist the Help Desk in troubleshooting high level issues that require expert level understanding of various applications.
• Researches, analyzes and makes recommendations regarding new legal industry applications.
• Facilitates new hire training and ongoing software skills training to all employees.
• Develops and maintains procedures and training aides (e.g. manuals, video tutorials, etc.).
• Participates in various projects as needed.
• Perform other related duties as required.

Qualifications

• Expert level experience working with Microsoft Office Suite of applications in a professional services environment.
• Expert level experience working with supplementary applications commonly used in a law office environment.
• Understanding of a wide range of administrative and lawyer tasks and workflow within a legal environment
• Proven presentation skills and experience in developing and facilitating software training.
• Effective oral and written communication skills.
• Demonstrated effective leadership and coaching ability.
• Desire to collaborate with varying departments to develop professional development curriculum and participate in training initiatives.
• Ability to motivate and communicate to large or small groups.
• Upbeat and positive outlook and superior interpersonal skills.
• Related post-secondary degree or diploma or an equivalent combination of education, training, and experience is required.
• Self-motivated with ability to perform duties under minimal supervision.

Please forward resumes to Human Resources or e-mail: msmiljanic@farris.com.

Farris LLP is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. We thank all applicants for their interest in Farris; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status.

Please note that, applicants who receive a conditional offer of employment from Farris will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada as a condition of employment and to maintain their status as fully vaccinated as a condition of continued employment.  Farris will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to disability or other protected grounds under the Human Rights Code.